---
title: "Common technical issues and solutions"
description: "Common technical issues and solutions - Overview"
url: https://support.goalunited.org/en/articles/132-common-technical-issues-and-solutions
collection: "Technical Support"
updated: 2026-10-27
language: en
alternates: [pl, fr, de, tr, it, es]
---

# Common technical issues and solutions

Common technical issues and solutions - Overview

goalunited Legends is an engaging football management game, but like with any online platform, players may encounter technical issues or game feature-related issues. This overview links to a dedicated article for each common problem, so you can jump straight to the fix you need.

**Before you report anything:** Check the login page for updates on widespread problems. Any global issue affecting gameplay will be posted there. Announcements are typically shared in English.

## **Start here**

-   [Basic Troubleshooting Steps](https://support.goalunited.org/articles/212) — the two quick fixes to try first for almost any issue
    

## **Technical issues**

-   [Game Performance and Loading Issues](https://support.goalunited.org/articles/201)
    
-   [Login Issues](https://support.goalunited.org/articles/202)
    

## **Game feature issues**

-   [Club Logo Is Not Updating](https://support.goalunited.org/articles/203)
    
-   [Video Issues](https://support.goalunited.org/articles/204)
    
-   [Counter Stuck for Ad Sales Offers](https://support.goalunited.org/articles/205)
    
-   [Tutorial Got Stuck](https://support.goalunited.org/articles/206)
    
-   [Validating Your Email](https://support.goalunited.org/articles/207)
    
-   [Achievement Doesn't Get Validated](https://support.goalunited.org/articles/208)
    
-   [The Premium Season Pass Purchase Got Stuck](https://support.goalunited.org/articles/209)
    
-   [Half-time substitutions cannot be completed](https://support.goalunited.org/articles/218)
    

## **Still stuck?**

-   [How to Report a Bug](https://support.goalunited.org/articles/211)
    
-   [How to Take a Screenshot](https://support.goalunited.org/articles/212)