---
title: "Basic Troubleshooting Steps"
description: "Basic Troubleshooting Steps"
url: https://support.goalunited.org/en/articles/212-basic-troubleshooting-steps
collection: "Technical Support"
updated: 2026-10-27
language: en
alternates: [fr, de, it, pl, es, tr]
---

# Basic Troubleshooting Steps

Basic Troubleshooting Steps

Many issues that occur in goalunited Legends are browser-related. The most simple troubleshooting steps that might fix an issue are:

1.  Reload the game by pressing F5 on your keyboard. This often resolves temporary glitches.
    
2.  Clear your browser's cache and cookies. See our dedicated guide, [Clearing Browser Cache and Cookies](https://support.goalunited.org/articles/200), for step-by-step instructions for Chrome, Firefox, Safari, Edge, and Internet Explorer.
    

If these two steps don't resolve your issue, check the article that matches what you're experiencing — see the Common Technical Issues and Solutions overview for the full list.