goalunited Legends Help Center

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Payments, Prices and Refunds

Currencies, regional prices, GU STARS balance, accidental purchases, refunds and birthday gifts

Currencies and payment methods

  • The payment methods and currencies you see depend on your country.

  • If your local currency isn’t supported, usually because it is rarely used, GU STARS packages are offered in an international currency such as EUR or USD.

  • In 2025, the Brazilian real (BRL) and some other currencies were removed across all Travian Games titles. Prices for those currencies were converted to euros, and only credit-card payments in euros are available for those accounts.

Regional prices and discounts

Regional pricing depends on the country where the account was created, not where you are when you buy. There are no individual discounts for single accounts. Look out for special offers and promotions in the game.

Your GU STARS balance and history

  • Your current balance is shown in the bottom-right corner of the game.

  • There is no history at the moment of how you spent your GU STARS.

  • STARS earned through the OfferWall are listed under Reward Status in the game menu.

You have enough GU STARS but can’t use them

Restart the game in another browser or in a private (incognito) window. If it still doesn’t work, contact support.

Avoiding accidental purchases

You can turn on a confirmation pop-up for purchases with GU STARS: go to Home → Settings → Game.

Accidental purchases and refunds

  • If you bought something by mistake, for example, the Tactics Hub or an extra year of a staff upgrade, contact support straight away. A refund or cancellation is not guaranteed, but support will tell you the options.

Coupon or money used on the wrong club

In-game money normally can’t be moved between clubs. If you redeemed a coupon on the wrong club by mistake, contact support with the coupon amount, the club where you used it, and the club where it should have gone. Support will check whether a transfer is possible.

Is goalunited pay-to-win?

No. Buildings and bonuses bought with GU STARS can speed up your progress or raise certain limits, but they don’t guarantee wins, because tactics and many other match factors still decide the result in matches. Many benefits can also be unlocked by watching videos, and you can earn GU STARS without paying; see How to earn GU STARS?.

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