Account deletion
To delete your goalunited account and personal data, login in and go to Home -> Personal data. Then select the tab "Manage account".
You will receive an E-Mail to the registered E-Mail adresse. In this E-Mail you will find a link to confirm the deletion.
It will take up to 48 hours until the account is deleted if you don't have STARS or a premium account.
If you have STARS in your account you will receive a voucher code with which you can transfer the stars to another account. However, to prevent intruders to be able to delete an account we have added a waiting period. Accounts with premium account or Stars have a 7 day waiting period, and if you have just purchased GU-STARS within the last week, the waiting period is extended to 2 weeks.
Once the account is deleted you will receive an E-Mail with a voucher code. If you decide to create a new account with the same E-Mail address, you can use the voucher code to receive credit for the remaining GU STARS and premium account days.
To redeem a voucher, click the Stars balance in your account, then ''Redeem voucher'' and enter the voucher in the appropriate field:
Careful!
After you have confirmed the deletion of your account it is not possible to undo the action!
Club Deletion
If you decide to delete just one of your clubs for any reason (whether you just started and chose the wrong league or maybe you want to start fresh in a different league after some time in the current league), go to Career -> Top Manager and click Delete for the club you want to start the deletion for:
It will take 7 days for the club to get deleted permanently, however, in some situations, it may take longer than that if your club is still playing in the International Master competition.
Careful!
Once the deletion process is complete, all progress is lost permanently, including the upgrades and decorations that were purchased for the deleted club!